PRIVACY POLICY & TERMS OF USE

VICO Infrastructure Company LLC

PRIVACY POLICY

1. Introduction

VICO Infrastructure Company LLC ("VICO," "we," "our," or "us") is committed to protecting the privacy of visitors to our website at vicoinfrastructure.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have regarding your information. This policy is provided in compliance with the California Online Privacy Protection Act (CalOPPA), the California "Shine the Light" law (Cal. Civ. Code § 1798.83), the Children's Online Privacy Protection Act (COPPA), and California's data breach notification law.

By using the Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Information You Provide Directly

When you submit a contact form, request information, or otherwise communicate with us through the Site, we may collect:

  • First and last name

  • Business email address

  • Company name and title

  • Phone number

  • Message content and any other information you choose to provide

b. Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and third-party analytics tools, including:

  • IP address and approximate geographic location (city/state level)

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the Site

  • Referring URL (the page you came from)

  • Date and time of visit

This information is collected primarily through Google Analytics and the Meta (Facebook) Pixel, described further in Section 5.

c. Information We Do Not Collect

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, government-issued ID numbers, health information, or precise geolocation data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and fulfill requests for information about our services

  • To send you relevant communications about VICO's services, insights, and events, where you have provided your contact information

  • To analyze and improve Site performance, user experience, and content

  • To understand how visitors find and use our Site for internal marketing and business development purposes

  • To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers: We work with trusted third-party vendors who assist us in operating the Site and conducting our business (e.g., website hosting, email platforms, CRM tools, and analytics providers). These providers are contractually obligated to use your information only as necessary to perform services on our behalf and to protect it with appropriate security measures.

Legal Requirements: We may disclose your information if required to do so by law, regulation, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of VICO, our clients, or the public.

Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of VICO's assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site prior to any such transfer.

California "Shine the Light" (Cal. Civ. Code § 1798.83): California residents may request information about any disclosures we have made to third parties for their direct marketing purposes during the prior calendar year. VICO does not share personal information with third parties for their own direct marketing purposes. To submit a Shine the Light request, contact us at connect@vicoinfrastructure.com.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the Site. A cookie is a small text file stored on your device that helps us recognize your browser and remember certain information.

Google Analytics: We use Google Analytics to understand how visitors interact with the Site. Google Analytics collects data such as pages viewed, time on site, and traffic sources using a first-party cookie. This data is aggregated and does not personally identify you. To opt out of Google Analytics tracking across all websites, you may install the Google Analytics Opt-Out Browser Add-on.

Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising and to understand how visitors interact with the Site after viewing our ads on Facebook and Instagram. Meta may use this data in accordance with its own privacy policy. To manage your Meta ad preferences, visit Meta's Ad Preferences.

Cookie Choices: You may disable cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain features of the Site. Common browser opt-out resources include:

  • Chrome: Settings > Privacy and Security > Cookies

  • Safari: Preferences > Privacy

  • Firefox: Options > Privacy & Security

We do not currently respond to browser "Do Not Track" (DNT) signals, as there is no uniform industry standard for doing so. If that changes, we will update this policy accordingly.

6. Data Retention

We retain personal information submitted through contact forms for as long as necessary to fulfill the purpose for which it was collected, to maintain a business relationship, or as required by law. If you request deletion of your information and we are not legally required to retain it, we will delete it within 30 days of receiving a verifiable request.

Automatically collected analytics data (Google Analytics, Meta Pixel) is retained in accordance with those providers' standard retention policies.

7. Data Security

We implement reasonable and appropriate administrative, technical, and physical security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include restricted access controls, secure network storage, and use of reputable third-party service providers with strong security practices.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Breach Notification: In the unlikely event of a security breach that compromises your personal information, VICO will notify affected individuals by email within 45 days of discovering the breach, in accordance with California Civil Code § 1798.29. Notice will describe the nature of the breach, the information involved, and steps you can take to protect yourself.

(Note: We have updated the prior policy's "7 business days" language, which was more aggressive than required and potentially difficult to meet. California law requires "expedient" notification; 45 days is a commonly accepted outer limit.)

8. Children's Privacy (COPPA)

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at connect@vicoinfrastructure.com and we will delete it promptly.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Your Privacy Rights and Choices

Regardless of your location, you may contact us to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal retention requirements)

  • Opt out of marketing communications at any time by replying "unsubscribe" to any email or contacting us directly

To submit a request, email us at connect@vicoinfrastructure.com with the subject line "Privacy Request." We will respond within 10 business days.

We will not discriminate against you for exercising any of the above rights.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be posted prominently on the Site. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

VICO Infrastructure Company LLC 4695 MacArthur Court, Suite 1430 Newport Beach, California 92660

General: connect@vicoinfrastructure.com Media: media@vicoinfrastructure.com

TERMS OF USE

1. Acceptance of Terms

By accessing or using vicoinfrastructure.com (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site. These Terms apply to all visitors, users, and others who access the Site.

2. Intellectual Property

All content on the Site, including text, graphics, logos, images, data compilations, and software is the property of VICO Infrastructure Company LLC or its licensors and is protected by applicable U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without express written permission from VICO.

3. No Professional Advice

Nothing on this Site constitutes professional advisory, legal, financial, engineering, or technical advice. Content is provided for general informational purposes only. Reliance on any information on this Site is solely at your own risk. For advice specific to your situation, please contact VICO directly or consult a qualified professional.

4. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. VICO does not warrant that the Site will be error-free or that defects will be corrected.

5. Limitation of Liability

To the fullest extent permitted by applicable law, VICO and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Site or its content. VICO's total liability for any claim arising out of or relating to these Terms or the Site shall not exceed one hundred dollars ($100).

6. Indemnification

You agree to defend, indemnify, and hold harmless VICO and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or your breach of these Terms.

7. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

8. Changes to Terms

VICO reserves the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. The "Last Updated" date at the top of this page reflects the most recent revision.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Orange County, California, and you hereby consent to personal jurisdiction in those courts.

10. Entire Agreement

These Terms, together with the Privacy Policy above, constitute the entire agreement between you and VICO regarding your use of the Site and supersede all prior agreements and understandings relating to the same subject matter.

VICO Infrastructure Company LLC, Newport Beach, California
Last Updated: June 29, 2026